Customer Service Representative

4 weeks ago


Marquand, Missouri, United States Signature Flight Support Corporation Full time

Job Summary

Signature Flight Support Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities

  • Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Collaborate with colleagues to ensure seamless delivery of services, including concierge and other support functions.
  • Maintain accurate records of customer interactions, transactions, and services provided.
  • Stay up-to-date on company policies, procedures, and services to provide informed and accurate information to customers.
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities simultaneously.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a team environment, with a focus on providing exceptional customer service.
  • Basic computer skills, including proficiency in Microsoft Office and ability to learn new software.
  • Ability to work flexible schedules, including evenings, weekends, and holidays.

Preferred Qualifications

  • Previous customer service experience, preferably in a fast-paced environment.
  • Knowledge of aviation industry practices and procedures.
  • Ability to speak multiple languages, with a focus on English and Spanish.


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