Front Desk Associate

6 days ago


Keller, Texas, United States Colville Tribes Full time

About the Role:

We are seeking a highly skilled and detail-oriented individual to join our team as a Dental Receptionist at Colville Tribes. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Key Responsibilities:

  • Meet and greet patients, ensuring a positive and welcoming experience
  • Collect and verify patient information, including demographic and medical records
  • Accurately update patient information in our electronic dental records system
  • Schedule appointments and manage patient flow
  • Process payments and reconcile daily transactions
  • Apply sliding fee discounts and explain costs of dental treatment to patients
  • Provide excellent customer service, responding to patient inquiries and resolving issues in a professional and empathetic manner
  • Work collaboratively with the dental team to ensure seamless patient care
  • Perform other administrative tasks as needed

Requirements:

  • High School Diploma or equivalent required
  • 1-3 years of customer service experience, preferably in a healthcare setting
  • 1-2 years of experience as a dental receptionist or similar role
  • Experience with Dentrix or similar electronic dental records system
  • Familiarity with dental terminology or willingness to learn
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Language: English (en-US)



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