Front Desk Associate
6 days ago
About the Role:
We are seeking a highly skilled and detail-oriented individual to join our team as a Dental Receptionist at Colville Tribes. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.
Key Responsibilities:
- Meet and greet patients, ensuring a positive and welcoming experience
- Collect and verify patient information, including demographic and medical records
- Accurately update patient information in our electronic dental records system
- Schedule appointments and manage patient flow
- Process payments and reconcile daily transactions
- Apply sliding fee discounts and explain costs of dental treatment to patients
- Provide excellent customer service, responding to patient inquiries and resolving issues in a professional and empathetic manner
- Work collaboratively with the dental team to ensure seamless patient care
- Perform other administrative tasks as needed
Requirements:
- High School Diploma or equivalent required
- 1-3 years of customer service experience, preferably in a healthcare setting
- 1-2 years of experience as a dental receptionist or similar role
- Experience with Dentrix or similar electronic dental records system
- Familiarity with dental terminology or willingness to learn
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Language: English (en-US)
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