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Food Service Coordinator

4 weeks ago

Canton, Ohio, United States Fresh Thyme Market Full time
Food Service Coordinator Job Description

We are seeking a highly motivated and organized Food Service Coordinator to join our team at Fresh Thyme Market. As a key member of our operations team, you will be responsible for planning, directing, and supervising team members in the day-to-day operations of our department areas.

Key Responsibilities:
  • Assist in scheduling, staffing selection, and hiring to achieve staffing needs
  • Promote succession planning by providing career paths, identifying development needs for team members, and being involved with and accountable for promotion decisions
  • Support disciplinary actions and make recommendations concerning discharge
  • Attain P&L budgeted goals, achieving sales, labor, and margin plans for the department
  • Reviews sales goals, supply costs, stock loss/shrink results, and goals
  • Models exceptional, fast, and friendly customer service
  • Reviews Customer Survey and customer feedback from previous days or weeks
  • Prepares, packages, stocks store, and display merchandise appropriately
  • Price change compliance
  • Food safety compliance
  • Ordering of manual ordered items
  • Supervises, trains, and manages department team members in the absence of the Dept. Manager to:
    • Stock (including washing, bundling, and trimming) rotating, and merchandise facing products according to department procedure
    • Ensure all inferior out-of-code products are not sold and removed from display
    • Ensure all products are accurately priced and sales prices are maintained and up to date
    • Provides consultation to customers when needed regarding consumer products
    • Execute ad set compliance, including signage
    • Ensure the backroom is neat and organized
    • Meet or exceed sales floor conditions expectations in respective department
  • Ensures department team members are thoroughly trained in all aspects of their jobs and have completed all required training
  • Promotes a safe work environment
  • Reliable and consistent attendance required
  • Proper usage of production planner and Fresh Dashboard
  • Other daily tasks as required
Requirements:
  • High school diploma or its equivalent required
  • 2-3 years of related retail experience
  • One year of management experience
  • Previous experience in a natural foods industry is a plus
Preferred Skills:
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
  • Demonstrated ability to resolve conflict and address root cause issues
  • Demonstrated ability to manage multiple tasks
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
  • Demonstrated ability to consult with customers on all areas pertaining to their department
  • Demonstrated ability to lead an organization that practices working safely at all times
  • Demonstrated ability to mentor team members in all areas of the organization, including team members in hourly positions
  • Successful completion of all required certifications
  • ServSafe Certification
Physical Demands:
  • Sit Rarely 12 hours
  • Stand Continuously 18 hours
  • Walk Continuously 28 hours
  • Drive Frequently 2-4 hours
  • Balance Frequently 34.66%
  • Bend Occasionally 13.3%
  • Climb (26 ft) Occasionally 13.3%
  • Crawl Occasionally 13.3%
  • Crouch/Squat Occasionally 13.3%
  • Kneel Occasionally 13.3%
  • Reach (forward & overhead) Frequently 34.66%
  • Twist (45 degrees at waist) Occasionally 13.3%
Lifting/Carrying:
  • 0-10 lbs. Occasionally 13.3%
  • 11-25 lbs. Occasionally 13.3%
  • 26-50 lbs. Occasionally 13.3%
  • 51-100 lbs. Never 0%
Repetitive Motion:

Right & Left Grasping Frequently 34.66%

Fine Manipulation Occasionally 13.3%

Pushing and Pulling Occasionally 13.3%

Lower extremities Never 0%

Environmental Conditions:

Some extreme temperatures are possible. Some ventilation and exhaust fans.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.