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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at HMSHost. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of associates to achieve business objectives.
Key Responsibilities- Assist Branch management in executing complex QSR or Casual Dine restaurant management operations
- Ensure the restaurant is clean, ready for business, staffed, and operates to high operational standards
- Supervise day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Participate in the interview process, provide input in hiring, and recommend termination, advancement, promotion or any other status change to the GM for associates within the unit
- Assign work tasks and activities, participate in preparing schedules, and ensure that all shifts are covered
- Monitor compliance with wellness and safety procedures and guidelines, build awareness about wellness and safety, and report any safety concerns to the GM
- Minimum of 4 years food and beverage, cash handling, and customer service experience
- Minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
HMSHost is a leading provider of travel dining and retail solutions, serving millions of passengers every day at airports, train stations, and other travel destinations around the world. We are committed to delivering exceptional customer experiences and creating a positive impact on the communities we serve.
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