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Operations Manager
4 weeks ago
At CVS Health, we're committed to delivering exceptional patient care and improving health outcomes. As an Operations Manager, you'll play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Key Responsibilities:- Lead and manage a high-performing store team, fostering a culture of engagement and productivity.
- Develop and implement action plans to improve operational and service excellence, ensuring seamless execution of store strategies.
- Collaborate with the Store Manager to drive sales growth, manage inventory, and optimize employee staffing and training.
- Provide exceptional customer service, promoting a positive shopping experience and resolving customer complaints in a timely and professional manner.
- Demonstrated leadership and supervisory experience in a retail environment.
- Advanced analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with store teams and customers.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed.
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement savings plan and employee stock purchase plan.
- Opportunities for professional growth and development, including training and education assistance.
- A dynamic and supportive work environment, with a focus on work-life balance.