Sales and Customer Service Professional

3 days ago


Frisco, Texas, United States Uniqlo Co., Ltd. Full time
Job Overview:
As a Sales Associate at Uniqlo Co., Ltd. in Frisco, TX, you will play a crucial role in providing exceptional customer service and exceeding sales goals. This is an excellent opportunity to work in a fast-paced retail environment and develop your skills in customer interaction, product knowledge, and teamwork.

**Estimated Salary:** $15.50-$17.50 per hour, based on experience and qualifications.

About the Role:
The Sales Associate is responsible for creating a positive shopping experience for customers by listening to their needs, providing product information, and closing sales. You will be expected to meet or exceed sales targets, maintain store appearance and operational standards, and contribute to a collaborative team environment.

Key Responsibilities:
- Meet and exceed sales goals
- Maintain brand and operational standards (visual, cleanliness, etc.)
- Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles, and saying the 6 standard phrases
- Be knowledgeable of fitting room standards and assist when needed
- Act as cashier when required by following cashier protocol
- Process shipment and ensure all merchandise is represented on the floor in full size run
- Assist management in identifying and resolving issues in the store
- Provide product and brand knowledge to customers
- Follow all company policy and procedures & notify management of any infractions
- Assist with special projects as assigned by management

Requirements:
- High School Diploma or GED
- Ability to effectively communicate and follow instructions
- Ability to work a flexible schedule that meets the business needs, including evenings and weekends
- Ability to stand for long periods of time, read computer terminals, and push, pull, or move objects of at least 25 pounds
- Ability to effectively maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

About Uniqlo Co., Ltd.:
We are committed to equal pay initiatives and do not discriminate against applicants or employees based on various protected characteristics. As an Equal Opportunity Employer, we strive to create an inclusive work environment that values diversity and promotes equality.

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