Navigator RN
4 weeks ago
Baylor St. Lukes Medical Center is a leading healthcare provider that has made significant contributions to research and clinical excellence. Our teams efforts have led to the creation of various research programs and initiatives to develop advanced treatments. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience, modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. Our strong alliance with Texas Heart Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
Responsibilities:- Functions as the primary point of contact for patients after their initial diagnosis, effectively supporting the education of the patient and family about the disease, assisting to coordinate care, advocating for and effectively accessing support services, and identifying and resolving barriers which prevent optimal care to occur.
- Sustains the patient until they have sufficient knowledge and resources to self-direct care, developing an effective relationship with both the patient and with the various members of the healthcare team to ensure a patient-centered care experience throughout the treatment processes.
- Coordinates information for the patient, significant others, and all providers to assist in decision-making processes, and serves as a liaison between treatment program(s) and the referring physicians.
- Identifies quality metrics which assess processes and provide measurement to determine satisfaction with the program and identify improvements of the navigation initiatives.
- Collaborates with the service line and marketing team to promote the Navigator Program.
- Bachelor's Degree - Nursing
- Registered Nurse (RN)
- Three (3) years of patient care experience in Oncology
- Experience in program development
- Able to communicate/advocate effectively with patients, families, physicians, and other health care team members
- Able to manage a team and work with others within a team to ensure quality patient care
- Strong critical thinking skills
- Demonstrated a high level of understanding of the illness and treatment modalities
- Demonstrated sensitivity in coordinating care for patients from a variety of ethnic, cultural, and social economic backgrounds, and with varied medical and developmental needs
- Knowledge of community resources, and how to access them effectively and efficiently
- Able to set priorities and meet deadlines
- Skilled in assessing and coordinating patient needs
We are an equal opportunity/affirmative action employer.
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