IT Support Specialist

6 days ago


Cypress, United States Florida Design Works Full time
Job Overview

Welcome to Florida Design Works, where we're seeking a highly skilled IT Support Specialist to join our team. This role is ideal for individuals with excellent technical expertise and a passion for delivering exceptional customer service.

Salary Information

We offer a competitive salary of $65,000 per annum, commensurate with experience and qualifications.

Job Responsibilities

As an IT Support Specialist, you will be responsible for providing timely and effective technical support to our staff and customers. Your primary duties will include:

  • Technical Support: Troubleshoot and resolve technical issues promptly and professionally, ensuring minimal disruption to our operations.
  • System Maintenance: Monitor system performance, ensure efficient operation, and perform routine maintenance tasks, including software updates and hardware upgrades.
  • Network Administration: Configure and manage network settings, user accounts, and access levels to ensure secure and efficient network operations.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent Technical Skills: Proficiency in Microsoft Office Suite and related software, as well as strong analytical and problem-solving skills.
  • Strong Communication Skills: Excellent interpersonal and customer service skills, with the ability to communicate complex technical information effectively.
  • Education and Experience: A bachelor's degree or equivalent experience in a related field, with at least 2 years of IT operations support experience.
Benefits

We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Our dynamic work environment is perfect for individuals who thrive on challenge and collaboration.



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