Restaurant General Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant team and drive business success. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness.
Key Responsibilities- Customer Service: Ensure 100% satisfaction for all guests, solve customer concerns promptly, and utilize our customer feedback system to drive improvements.
- Team Leadership: Lead and motivate your team to deliver exceptional service, foster a positive work environment, and promote a culture of accountability and teamwork.
- Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and cash control.
- Marketing and Sales: Develop and implement local marketing strategies to drive sales growth and increase customer engagement.
- Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
- High School Diploma or Equivalent
- Minimum of 6 months experience as an Assistant Manager or 1 year of restaurant management experience in a similar environment
- Passed Restaurant General Manager Readiness Checklist
- Reliable transportation and a valid Driver's License
- Ability to work nights and weekends
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Regularly required to work for several hours in a standing position
- Talk and hear; communicate with team members and guests
- Handle, feel, and reach with arms and hands
- Sit, climb, and balance
- Stoop, kneel, crouch, and crawl
- Lift and move up to 50 pounds
- Exposure to cooking fumes
- Moderate noise level
- Exposure to heat and hot cooking equipment
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