Front Desk Manager
3 weeks ago
As a Front Desk Supervisor, you will be responsible for overseeing all aspects of the Front Desk operations, ensuring that our hotel standards are met and exceeded. This includes supervising staff, implementing policies and procedures, and maintaining a positive and welcoming atmosphere for our guests.
", "Qualifications": "Requirements- Minimum one year experience in a similar position, with prior supervisory experience a plus.
- Ability to effectively communicate with guests, management, and colleagues.
- High school graduate or equivalent, with some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local attractions and activities.
Shaner Hotels is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across 14 states and four countries. We offer a range of services, including hotel development, design and construction, e-commerce, and revenue management.
", "About the Team": "Join Our TeamAt Shaner Hotels, we are committed to providing world-class accommodations and exceptional service to our guests. Our team is dedicated to delivering a memorable experience, and we are seeking a talented and motivated individual to join our team as a Front Desk Supervisor.
", "Description": "As a Front Desk Supervisor, you will be responsible for supervising all aspects of the Front Desk functions, including guest services, room assignments, and cash handling. You will also be responsible for maintaining a clean and organized work environment, and ensuring that all staff members are meeting our hotel standards.
", "Key Responsibilities": "Key Responsibilities- Supervise Front Desk staff and ensure that all tasks are completed efficiently and effectively.
- Handle guest complaints and resolve issues in a professional and courteous manner.
- Maintain accurate records and reports, including guest folios and cash handling.
- Assist with training and development of Front Desk staff.
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
", "How to Apply": "How to ApplyIf you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
", "Contact Information": "Please submit your application, including your resume and cover letter, to [insert contact information].
", "Language": "English"}-
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