Field Technician

2 weeks ago

Crookston, Minnesota, United States Midco Full time

Job Summary: We are seeking a highly skilled Field Technician to join our team at Midco. As a Field Technician, you will be responsible for performing basic service installations, disconnects, and changes for residential and business customers.

Key Responsibilities:

  • Perform installation work including voice, video, and data installs, and service changes and disconnects in customer homes and places of business.
  • Complete Midco First Time Right Broadband I certification within 90 days of hire and consistently apply First Time Right principles in all aspects of work.
  • Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
  • Maintain records, including daily logs and gas sheets.
  • Record all required information on work orders, surveys, and referrals.
  • Promote cable, internet, and other Company services and educate customers on the proper use of Midco's services.
  • Ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
  • Manage difficult or emotional customer situations and respond promptly to customer needs.
  • Respond to requests for service and assistance in a timely manner.
  • Perform on-call duties as required.
  • Possess knowledge of Midco's safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
  • Operate and drive a Company vehicle in accordance with all Midco policies.
  • Communicate effectively and professionally in all forms of communication with internal and external customers.
  • Adhere to Midco's privacy guidelines to ensure each customer's privacy.

Requirements:

  • HS Diploma/G.E.D. required.
  • Maintain a current and valid driver's license and good to excellent driving record.

About Midco: Midco is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest. We provide exceptional customer experience and a superior network, while being a force for good in the communities we serve.

  • Field Technician

    3 weeks ago

    Crookston, Minnesota, United States Midco Full time

    Job SummaryWe are seeking a highly skilled and motivated Field Technician to join our team at Midco. As a Field Technician, you will be responsible for installing and maintaining our high-speed internet, cable, and phone services to residential and business customers.Key ResponsibilitiesInstall and maintain cable and internet services in customer homes and...

  • Field Technician

    2 weeks ago

    Crookston, Minnesota, United States Midco Full time

    Job SummaryWe are seeking a highly skilled Field Technician to join our team at Midco. As a Field Technician, you will be responsible for installing and maintaining our fiber optic network, ensuring that our customers receive the best possible service.Key Responsibilities:Install and maintain fiber optic cables and equipmentPerform troubleshooting and repair...

  • Field Technical Specialist

    1 month ago

    Crookston, Minnesota, United States New Flyer Full time

    Job SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at New Flyer. As a key member of our technical support team, you will be responsible for providing technical product support to assigned fleets, including in-field technical investigation, maintenance of technical issue logs, and compliance with company policies.Key...

  • Installation Specialist

    3 weeks ago

    Crookston, Minnesota, United States Midco Full time

    Job Title: Field TechnicianAt Midco, we are seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for performing basic service installations, disconnects, and changes for residential and business customers.Key Responsibilities:Install and maintain equipment and services for customersPerform service installations,...

  • Electronics Systems Specialist

    3 weeks ago

    Crookston, Minnesota, United States American Crystal Sugar Full time

    Job SummaryThe Electronic Control Technician is a critical role at American Crystal Sugar, responsible for ensuring the efficient operation of our beet and sugar processing systems. As a key member of our team, you will be responsible for installing, calibrating, troubleshooting, and maintaining control instrumentation systems.Key ResponsibilitiesInstall and...

  • Electronics Systems Specialist

    2 weeks ago

    Crookston, Minnesota, United States American Crystal Sugar Full time

    The Electronic Control Technician is a crucial role at American Crystal Sugar, responsible for ensuring the efficient operation of our beet and sugar processing systems. As a key member of our team, you will be responsible for installing, calibrating, troubleshooting, and maintaining control instrumentation systems.Key Responsibilities:Install and configure...

  • Electronics Systems Specialist

    2 weeks ago

    Crookston, Minnesota, United States American Crystal Sugar Full time

    The Electronic Control Technician is a critical role at American Crystal Sugar, responsible for ensuring the efficient operation of our beet and sugar processing systems.Key Responsibilities:Install, calibrate, and maintain control instrumentation systems, including Delta V and RS III distributive control software.Optimize control loops to maximize system...

  • Electronics Control Specialist

    3 weeks ago

    Crookston, Minnesota, United States American Crystal Sugar Full time

    Job SummaryThe Electronic Control Technician is a critical role in ensuring the efficient operation of beet and sugar processing systems. As a key member of the American Crystal Sugar team, this individual will be responsible for installing, calibrating, troubleshooting, and maintaining control instrumentation systems.Key ResponsibilitiesInstall and program...

  • Field Technical Specialist

    2 months ago

    Crookston, United States New Flyer Full time

    Description is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior and Xcelsior CHARGE brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available...

  • Service Manager

    1 month ago

    Crookston, United States Upland Talent Full time

    Our Ag Equipment Dealership Group is hiring a Service Manager to lead a team of Service Technicians dedicated to exceptional service experiences for our customers, both in-store and in the field. They collaborate closely with Technicians and technology support staff who share a common passion for agriculture and customer satisfaction. This role is...

  • Service Manager- Crookston

    3 weeks ago

    Crookston, United States Brandt Holdings Full time

    Who is Valley Plains Equipment? Valley Plains Equipment is the local John Deere Dealer in eastern North Dakota, northeastern South Dakota, and northwestern Minnesota. We are a company that cultivates success with hard work, authenticity and a best-in-class team that embodies these traits. Join the team that works with you and is driven for you! Position...

  • Service Manager- Crookston

    1 month ago

    Crookston, United States Brandt Holdings Full time

    Who is Valley Plains Equipment? Valley Plains Equipment is the local John Deere Dealer in eastern North Dakota, northeastern South Dakota, and northwestern Minnesota. We are a company that cultivates success with hard work, authenticity and a best-in-class team that embodies these traits. Join the team that works with you and is driven for you! Position...

  • Polysomnographic Technologist

    2 months ago

    Crookston, United States Riverview Health Full time

    Overview RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN. RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary...