Sales and Customer Service Representative

2 weeks ago


Easley, South Carolina, United States Pro Cut Metal Roofing Full time
Job Summary

Pro Cut Metal Roofing is looking for a motivated Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for interacting with customers and contractors, educating them on product availability and best practices for installation, and entering quotes and orders into our ERP system.

Responsibilities

The ideal candidate will have previous experience in sales or customer service and be proficient in basic math, reading a tape measure, and operating a computer. The estimated annual salary for this position is $55,000-$65,000, depending on experience.

Main Responsibilities:

  • Develop and maintain strong relationships with customers and contractors
  • Provide excellent customer service and support
  • Enter quotes and orders into ERP system
  • Answer phone calls and emails in a timely manner
  • Notify customers when orders are complete and ready for pick-up
Qualifications

To succeed in this role, the ideal candidate will possess the following qualifications:

  • Previous experience in sales or customer service
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Detail-oriented


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