Insurance Associate

2 weeks ago


Honolulu, Hawaii, United States Staffing Solutions of Hawaii Full time
Insurance Associate Job Description

Staffing Solutions of Hawaii is seeking a highly skilled Insurance Associate to join our dynamic team.

Key Responsibilities:

  • Correspond with business associates on Insurance policies
  • Research and respond to customer inquiries via phone or email
  • Manage incoming payments with attention to credibility for DB/AB policies
  • Handle the maintenance and correspondence of payment rejects
  • Oversee an offshore team to ensure completion and consistency of all tasks
  • Support Billing Representatives and Senior Associates in resolving billing issues and ensuring compliance with policies

Requirements:

  • Accounts receivable, collections and/or insurance experience preferred
  • Knowledge in Guidewire Billing Center preferred
  • Basic proficiency in Microsoft Office applications (i.e. Word, Excel, Outlook)
  • Effective interpersonal and communication skills
  • Strong relationship-building skills necessary to service internal/external customers
  • Team player with strong customer service skills and mindset
  • Capable of adapting to changing situations and thriving in a fast-paced, multitasking environment
  • Handle sensitive and confidential customer information

About Us:

Staffing Solutions of Hawaii is part of Array Corporation, a leading technology-enabled workforce solutions company. Our mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


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