Customer Service Associate

4 days ago


Honolulu, Hawaii, United States Island Insurance Co, Limited Full time
Job Summary

We are seeking a highly skilled Customer Service Representative I to join our team at Island Insurance Co, Limited. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, agents, and other stakeholders.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding their policies and claims.
  • Process policy changes and updates as needed.
  • Collaborate with internal teams to resolve complex customer issues.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Knowledge of insurance products and services.

What We Offer

A competitive salary and benefits package, opportunities for career growth and development, and a dynamic work environment.



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