Spa Operations Manager

3 days ago


Richmond, Virginia, United States Hand & Stone Carytown Richmond Full time

At Hand & Stone Carytown Richmond, we are seeking a highly skilled and motivated Assistant Spa Manager to join our team. This is an exciting opportunity to support the Spa Manager in overseeing day-to-day operations and assisting in leading a high-volume spa.

About the Role
  • Achieving sales goals and driving revenue growth through effective sales strategies.
  • Managing client appointments, scheduling, and confirmations to ensure seamless customer experiences.
  • Maintaining knowledge of products and services to provide clear communication and resolve customer queries.
Key Responsibilities
  • Sales achievement: Drive membership sales growth through personalized approaches and promotions.
  • Client experience: Ensure efficient appointment management, greeting clients, and handling check-ins and check-outs.
  • Operations: Uphold cleanliness standards, optimize staff schedules, and manage inventory.
Requirements
  • Proven sales experience with a track record of success; membership sales experience is a plus.
  • Strong leadership skills and a desire to advance into top-level management roles.
  • Excellent verbal and written communication skills.
Benefits and Compensation

We offer a competitive salary of $45,000 per year, along with benefits including 401(k), health insurance, and paid time off. Our goal-oriented work environment provides opportunities for advancement and professional development.



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