Field Service Engineer II

5 days ago


Boise, Idaho, United States Axcelis Technologies Full time
Job Summary

As a Field Service Engineer II at Axcelis Technologies, you will provide critical customer support through on-site installation, diagnosis, and repair of complex equipment and systems. Your expertise will ensure the operational quality of system equipment and provide training to customers on system operation and maintenance. You will serve as a liaison between the company and customers on administrative and technical matters, interpreting customer needs and clarifying responsibilities for problem resolution.

Key Responsibilities
  • Perform on-site installation, diagnosis, and repair of complex equipment and systems
  • Check out and approve operational quality of system equipment
  • Instruct customers in the operation and maintenance of the system
  • Serve as company liaison with customer on administrative and technical matters
  • Interpret customer needs and clarify responsibilities for problem resolution
Requirements

Typically requires a Bachelor's degree with 2-4 years of professional experience. Strong technical skills and excellent communication and problem-solving abilities are essential for success in this role.

Axcelis Technologies is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position.



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