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Parts Sales Specialist

2 months ago

Willmar, Minnesota, United States Brandt Holdings Full time

Company:
Brandt Holdings
Position:
Parts Sales Professional


Location:
Wabasso, MN


Overview:
As a Parts Sales Professional, you are essential in ensuring outstanding customer satisfaction for both external and internal clients while enhancing operational efficiency.

Key Responsibilities:
- Engage with clients to assess their needs and suggest appropriate parts.
- Respond to incoming inquiries with professionalism and efficiency.
- Proactively reach out to customers to identify needs and promote parts and service offerings.
- Process invoices accurately, considering discounts, freight, and payment options.
- Initiate orders for machine downtime and stock to meet customer demands.
- Maintain an organized and well-stocked display area using effective merchandising strategies.
- Assist in receiving stock orders and managing transfers.
- Support team members within the department as required.
- Relay customer feedback to management for resolution.
- Uphold cleanliness and organization in the department, including display areas and storage.
- Contribute to a safe and tidy Parts Department environment.
- Report shipment discrepancies and inventory adjustments to the Parts Manager.
- Participate in inventory control and departmental reporting.
- Undertake additional tasks or projects as directed by management.
- Promote marketing initiatives for the Parts department.
- Comply with company safety protocols and procedures.
- Engage in ongoing learning and training related to parts.
- Other responsibilities as assigned.

Qualifications:
- Proficient in standard computer software, including Microsoft Office.
- Availability to work extended hours and weekends during peak periods.
- High school diploma or equivalent required.
- Ability to effectively utilize consultative selling techniques in daily operations.

Preferred Qualifications:
- Over one year of experience in parts management is preferred.
- Capability to operate a forklift or willingness to obtain certification is advantageous.
- Basic understanding of agricultural machinery is beneficial.

Experience a rewarding career with Brandt Holdings, offering competitive salaries and a comprehensive benefits package, including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, along with Life and Disability Insurance.