Xfinity Retail Sales Consultant
4 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Comcast. As a Retail Sales Consultant, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience.
Key Responsibilities
- Passionately represent products and services by sharing and demonstrating product and sales know-how with customers.
- Provide product demonstrations to educate customers on full product capabilities to increase their experience.
- Takes a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
- Achieves sales and customer experience goals and objectives.
- Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.
- Performs operational and administrative tasks, partners with customer care to resolve customer issues, as appropriate.
- Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
- Aligns with all company and retail operational policies and procedures.
- Completes training requirements and engages in team huddles and learning, knows and understands sales compensation plan and its key elements.
- Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed, may be asked to work in alternate stores outside of home base store.
What We Offer
- Development and Advancement Opportunities
- Parental Leave
- Vacation
- Employee Resource Groups
- Day 1 Medical/Dental/Vision Insurance
- 401k Matching
- Discounted Services (must reside in the footprint)
- Xfinity Mobile Discounts
- Many more benefits and perks
Requirements
- High School Diploma / GED
- 2-5 Years of Relevant Work Experience
Comcast is an EOE/Veterans/Disabled/LGBT employer
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