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Dental Care Coordinator

2 months ago


Lake Zurich, Illinois, United States Great Lakes Dental Partners Full time
{"Job Title": "Patient Care Coordinator", "Job Description": "Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Great Lakes Dental Partners. As a key member of our dental team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities
  • Patient Satisfaction: Manage patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction.
  • Front Desk Operations: Run front desk operations, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor.
  • Patient Scheduling: Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.
  • Patient Flow Coordination: Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
  • Patient Records: Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit.
  • Compliance: Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
  • Treatment Environment: Ensure a clean and organized treatment environment, restocking supplies, and equipment, as necessary.
  • Professional Development: Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen.
What We Offer
  • Comprehensive Benefits: Inclusive coverage for Medical, Dental, and Vision insurance.
  • 401(k) Retirement Plan: Robust retirement planning options to secure your financial future.
  • Short-Term Disability & Paid Maternity Leave: Supportive benefits for personal health needs and family events.
  • Generous Paid Time Off & Paid Holidays: Start with over 40 hours of paid time off in your first year, with increases in subsequent years.
  • Ongoing Training & Career Development: Access to continuous learning opportunities and professional development training.
  • Engaging Social Events: Participate in company-wide and team events that foster a collaborative and enjoyable work environment.

We are an equal opportunity employer and welcome applications from qualified candidates. If you are dedicated to providing exceptional patient care and eager to advance your dental career, we invite you to apply for this opportunity.", "Language Code": "en-US"}