Director of Asset Operations

3 days ago


Walnut Creek, California, United States Certified Employment Group Full time
Job Description

As a Director of Property Management, your key responsibilities will include:

  • Leadership and Management:
    • Lead and mentor a team of 6 property managers and support staff.
    • Manage a small portfolio of properties directly, serving as a 'player-coach' while leading all other parts of the department.
    • Develop and implement property management policies and procedures.
    • Conduct regular performance evaluations and provide professional development opportunities.
  • Operations:
    • Oversee day-to-day property management operations, including maintenance, tenant relations, and lease administration.
    • Ensure properties are maintained to high standards and comply with all safety and regulatory requirements.
    • Supervise coordination of maintenance and repair teams to address property issues promptly.
  • Financial Management:
    • Develop and manage property budgets, including forecasting and financial reporting.
    • Monitor and control expenses to ensure financial targets are met.
    • Oversee rent collection, lease renewals, and tenant billing processes.
  • Strategic Planning:
    • Develop and implement long-term strategic plans for property management.
    • Lead efforts to bring in more clients and properties, to continue to grow the business.
    • Identify opportunities for property improvements and value enhancement.
    • Conduct market analysis to stay informed about industry trends and competitive positioning.
  • Client, Tenant, and Vendor Relations:
    • Foster positive relationships with clients to ensure high levels of satisfaction and retention.
    • Address client and tenant concerns and resolve issues in a timely and professional manner.
    • Maintain strategic vendor relationships.
  • Compliance:
    • Ensure all properties comply with local, state, and federal regulations.
    • Maintain accurate records and documentation for all properties.
    • Oversee regular audits and inspections to ensure compliance.


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