Automotive Service Representative
3 weeks ago
We are seeking an outstanding and friendly Service Advisor with excellent customer service skills to join our team at Brinson Ford Lincoln in Corsicana.
Job DescriptionA Service Advisor initiates automotive services and repairs by communicating with customers to ascertain performance problems and services requested. They verify warranty and service contract coverage; develop estimates; write repair orders and maintain customer rapport and records.
This role involves:
- Assisting customers in selecting suggested services in a friendly, professional, and efficient manner
- Generating service order estimates/quotes for customers
- Scheduling appointments and maintaining an organized schedule
- Conducting post-repair follow up and resolving customer complaints
We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as many benefits including great pay, many benefits, outstanding work environment, and advancement opportunities.
As a member of our team, you will have the opportunity to work in a fast-paced environment and be part of a top automotive group serving the North Texas area since 1992.
RequirementsTo be successful in this role, you should have:
- A minimum high school diploma or GED equivalent
- Service Advisor experience preferred
- Excellent communication and customer service skills
- Ability to work efficiently with limited supervision
- Strong computer and phone skills (Internet, MS Outlook)
- Experience with automotive software preferred
- Professional appearance and work ethic
- High energy
- Self-motivated, goal-oriented, and ability to work within a fast-paced environment
- Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
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