Automotive Service Representative

3 weeks ago


Corsicana, Texas, United States Brinson Ford Lincoln - Corsicana Full time

We are seeking an outstanding and friendly Service Advisor with excellent customer service skills to join our team at Brinson Ford Lincoln in Corsicana.

Job Description

A Service Advisor initiates automotive services and repairs by communicating with customers to ascertain performance problems and services requested. They verify warranty and service contract coverage; develop estimates; write repair orders and maintain customer rapport and records.

This role involves:

  • Assisting customers in selecting suggested services in a friendly, professional, and efficient manner
  • Generating service order estimates/quotes for customers
  • Scheduling appointments and maintaining an organized schedule
  • Conducting post-repair follow up and resolving customer complaints
Benefits

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as many benefits including great pay, many benefits, outstanding work environment, and advancement opportunities.

As a member of our team, you will have the opportunity to work in a fast-paced environment and be part of a top automotive group serving the North Texas area since 1992.

Requirements

To be successful in this role, you should have:

  • A minimum high school diploma or GED equivalent
  • Service Advisor experience preferred
  • Excellent communication and customer service skills
  • Ability to work efficiently with limited supervision
  • Strong computer and phone skills (Internet, MS Outlook)
  • Experience with automotive software preferred
  • Professional appearance and work ethic
  • High energy
  • Self-motivated, goal-oriented, and ability to work within a fast-paced environment
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)


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