Senior Operations Manager, Roads

1 week ago


Anaheim, California, United States Chrysalis Center Inc Full time
Job Title: Senior Operations Manager, Roads

Chrysalis Center Inc is seeking a highly skilled and experienced Senior Operations Manager to lead the day-to-day operations of our Roads Program. As a key member of our team, you will be responsible for managing multiple work crew contracts, working closely with Caltrans, and ensuring the successful delivery of our program.

Key Responsibilities:
  • Account Management and Customer Service: Serve as the face of Chrysalis, delivering exceptional customer service to all stakeholders, and ensuring we meet or exceed contractual obligations.
  • Operational Effectiveness: Supervise a team of supervisory and operations staff, ensuring all work is completed safely, accurately, and on time. Oversee fleet management, equipment, and safety protocols.
  • Client Support and Guidance: Provide coaching, mentoring, and feedback to client workers, ensuring they receive the support they need to succeed.
Requirements:
  • Minimum 3 years in program delivery and/or customer service experience.
  • Bachelor's degree or equivalent experience required.
  • Experience managing supervisory staff preferred.
  • Excellent organization, time management, and communication skills.
  • Self-starter with a 'can-do' attitude and ability to work well under pressure.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Chrysalis Center Inc is an equal opportunity employer and welcomes applications from all qualified individuals who share our commitment to serving the community. We are particularly interested in candidates who have lived experience with the communities we serve.



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