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Field Service Technician

4 weeks ago

Lancaster, Pennsylvania, United States Team Ronco Incorporated Full time
Job Title: Field Service Technician

We are seeking a highly motivated Field Service Technician to join our team at Sage Technology Solutions, Inc. in Lancaster, PA.

Job Summary:

The Field Service Technician will provide technical support and maintenance on communication and networking equipment, delivering high-quality customer service promptly.

Key Responsibilities:
  • Troubleshoot, repair, and coordinate changes in programming and maintenance of PA, education, and healthcare communication systems.
  • Effectively work with customer's IT staff to troubleshoot network-integrated systems.
  • Professionally interface with customers to convey system status information.
  • Ensure the continued health of existing system deployments for Maintenance Agreement customers.
  • Perform agreed-upon preventive maintenance on systems.
  • Provide effective on-call support.
  • Acquire technical certifications as needed for the job.
Requirements for Success:
  • Associate degree or equivalent work experience.
  • Minimum of 2 years low voltage experience.
  • Functional understanding of IT-related technologies, including switching, routing, networking, and server knowledge.
  • Ability to read schematics and interpret signal flow through circuits.
  • Excellent communication skills, both written and verbal.
  • Ability to read and interpret blueprints.
  • Maintain industry-recognized technology credential(s).
  • Maintain a clean driving record.
Why Choose Us:

In return for your commitment and valuable contributions to the Company, Sage offers a friendly working atmosphere, competitive compensation, and benefits, on-the-job training, and opportunities for promotion.

This role may require you to meet vendor-specific credentialing requirements to visit customer sites as a condition of your continued employment. These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.

Sage is a drug-free workplace. Employment is subject to passing a drug test.

We are an Equal Opportunity/Affirmative Action Employer.