Room Attendant

3 weeks ago

Johnson City, Texas, United States Carter Hospitality Group, LLC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our Housekeeping team at Carter Hospitality Group, LLC. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms, service areas, and linen closets.

Key Responsibilities:
  • Ensure all areas of the resort are properly cleaned and ready for guests' arrival.
  • Anticipate and assess guests' needs and respond in a courteous and professional manner.
  • Vacuuming and sweeping carpets and floors.
  • Mopping floors as needed.
  • Dusting, brushing, polishing, and vacuuming furniture.
  • Dusting and cleaning room decorations, appliances, and structural surfaces.
  • Changing linen and making beds.
  • Cleaning showers, tubs, sinks, and bathroom items.
  • Removing used guest amenities and trash.
  • Replenishing guest amenities and supplies.
  • Inspecting rooms for safety hazards and reporting same to maintenance.
  • Checking for damaged linen.
  • Reporting lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager.
  • Properly maintaining storage rooms and stocking carts.
  • Recording room status on work assignment sheet.
  • Providing information to guests about resort services, facilities, and other amenities.
  • Providing information to guests about local attractions and services.
  • Preparing rooms for guest arrival and responding to special guest requests.
Physical Demands:

The Room Attendant will be required to stand and walk short to moderate distances throughout their shift. They will also be required to bend, stoop, and reach to perform routine job tasks. The ability to handle and move objects weighing up to 50 pounds over moderate distances is also required. Occasionally, the Room Attendant may be required to move objects weighing up to 250 pounds over short distances, using appropriate hand trucks and carts.

Benefits:
  • 401(k) plan with company match.
  • Dental insurance.
  • Employee assistance program.
  • Employee discounts.
  • Flexible spending account.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Referral program.
  • Tuition reimbursement.
  • Vision insurance.
Schedule:
  • Full-time or part-time work is available.
  • Must be willing to work weekends and holidays.

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