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Elevator Operations Manager
2 months ago
Oracle Elevator Holdco, Inc. is seeking an experienced Elevator Operations Manager to lead our branch operations. As a key member of our team, you will be responsible for driving business growth, managing sales and operations, and ensuring exceptional customer satisfaction.
Key Responsibilities:- Business Development: Develop and implement an annual business plan, operating budget, and orders budget to drive revenue growth and profitability.
- Operations Management: Oversee branch operations, including sales, field operations, and branch support team, to ensure seamless execution and customer satisfaction.
- Employee Development: Manage employee development, staffing, and performance management to foster a high-performing team.
- Communication: Develop and maintain effective communication between departments to resolve issues and drive business objectives.
- Customer Satisfaction: Create an environment that prioritizes customer satisfaction and employee engagement.
- Compliance: Ensure operations conform to local, state, and federal regulations, and maintain a culture of compliance and integrity.
- Public Relations: Establish and maintain positive public relations to promote Oracle Elevator's reputation for quality and excellence.
- Experience: Minimum 5 years of sales and operations experience in the elevator industry.
- Education: BS/BA degree in management or related field of study, or equivalent years of experience and training.
- Skills: Comprehensive understanding of processes, procedures, policies, contracts, and product offerings; familiarity with competitor product offerings and practices; general accounting and financial management principles; laws and regulations regarding safety and environmental governmental regulations; ability to lead and sponsor change; conduct financial analysis; motivate people to attain their maximum potential; develop and foster teamwork; effective oral, written, and presentation skills; strong persuasive skills; ability to manage multiple concurrent tasks; exhibits high integrity and demonstrates superior work ethic.