Care Consultant
3 days ago
We are seeking a dedicated and organized individual to join our Eugene team as a Care Advisor. If you are a service-oriented professional with exceptional interpersonal skills, sales experience, and a passion for making a difference, we'd love to meet you.
Key Responsibilities:
- Work closely with the Care Management team to deliver an exceptional experience at every interaction
- Receive and process calls from potential clients, care providers, family members, hospital staff, and other medical professionals
- Promote a positive work environment and present a professional appearance
- Create, maintain, and update client files
- Coordinate with the Training Specialist and Scheduling staff to assess new hire schedules, abilities, and training needs
- Serve as a point of contact for staff, providing assistance and information
- Comply with all agency policies and procedures, ensuring data accuracy and confidentiality
Requirements:
- Minimum of two years' experience in a healthcare, sales, or customer service-related field
- Education and/or experience in Healthcare administration, sales, or customer service
- Self-starter with strong problem-solving skills and the ability to identify opportunities with recommended solutions
- Strong written, verbal, and presentation skills with diverse populations
- Ability to multi-task and stay calm in a fast-paced environment while ensuring attention to detail
- Ability to work as a team player in high-stress situations with a positive work ethic
- Strong computer skills in business applications
New Horizons In-Home Care offers industry-leading wages and full benefits, including telemedicine access to board-certified doctors, ongoing education, and paid maternity leave. You will make a profound difference in the lives of the communities we serve.
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