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Patient Chart Coordinator
3 weeks ago
About Medcare Equipment:
Medcare Equipment is a leading provider of medical equipment solutions. Our team is dedicated to delivering exceptional customer service and ensuring the highest level of care for our patients.
Job Description:
We are seeking a skilled Patient Chart Coordinator to join our team. As a Patient Chart Coordinator, you will be responsible for creating patient charts, verifying insurance coverage, and completing order entry from start to finish.
Key Responsibilities:
- Accurately create patient charts, verify insurance coverage, and complete order entry from start to finish.
- Process all customer orders in a timely and efficient manner according to Medcare procedures.
- Ensure that insurance is eligible and receive/scan necessary paperwork.
- Professional handle all consignment referrals from providers, gathering all required data, carefully processing orders, assisting with inquiries, and providing excellent customer service.
- Validate patient details and enter all information and documentation into the system accurately.
- Obtain proper documentation and insurance information from patients and referral sources, utilizing Electronic Medical Records (EMRs) to obtain all documentation in accordance with payer guidelines.
- Verify facilities that dispensed items, patient's insurance coverage to determine if criteria have been met to bill payers, facilities, or patients.
- Resolve referral concerns and complaints by identifying problems and coordinating appropriate corrective action.
- Work on open task lists when assigned.
- Treat all information and data with appropriate confidentiality and security, verifying HIPAA contacts when speaking with customers.
- Adhere to all state and federally mandated standards regarding confidentiality and patient rights.
- All other duties as assigned.
Requirements:
- A High School Diploma or equivalent is required.
- A minimum of 1 year of experience in a similar role or customer service-related field is required.
- Excellent time management and organizational skills are essential.
- Proficiency in MS Office with proven data entry experience is required.
- Knowledge of Payor/Insurance benefits is preferred.
Estimated Salary:$45,000 - $60,000 per annum, depending on location and experience.
