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Theatre Operations Manager

2 months ago

Bolivar, Missouri, United States Marcus Theatres Full time
Job Summary

We are seeking a highly motivated and experienced Theatre Operations Manager to join our team at Marcus Theatres. As an Assistant Theatre Manager, you will play a key role in ensuring the smooth operation of our theatre, providing exceptional guest service, and leading a team of associates to achieve outstanding results.

Key Responsibilities
  • Guest Service: Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations, and implementing creative solutions to provide exceptional service.
  • Team Leadership: Supervise, motivate, reward, and coach associates to achieve high levels of performance and guest satisfaction.
  • Theatre Operations: Execute systems and processes that keep the theatre running smoothly, including managing inventory, scheduling, and maintaining a clean and safe environment.
  • Associate Development: Assist with hiring, training, and development of associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Performance Management: Evaluate key performance indicators to drive guest satisfaction and results, and identify opportunities to increase brand awareness and drive traffic into the theatre.
Requirements
  • Positive Attitude: Demonstrate a positive attitude, work ethic, and excellent communication skills.
  • Leadership Skills: Possess the ability to lead a team, motivate associates, and make decisions in a fast-paced environment.
  • Problem-Solving: Be able to analyze problems, identify solutions, and implement creative solutions to provide exceptional service.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and quality in all aspects of theatre operations.
What We Offer
  • Competitive Wages: Receive competitive wages and premium holiday pay.
  • Benefits: Enjoy medical, dental, vision, and retirement benefits for full-time associates.
  • Free Movies and Meals: Enjoy free movies and meals as a valued member of our team.
  • Career Advancement Opportunities: Pursue career advancement opportunities within our company.
About Us

Marcus Theatres is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing a safe and welcoming environment for all guests and associates.