Member Service Team Lead

4 weeks ago


Melbourne, Florida, United States Walmart Full time

Job Summary

As a Member Service Team Lead at Walmart, you will be responsible for providing exceptional customer service and leading a team of associates to achieve sales and customer satisfaction goals. You will be the face of the store, ensuring that every customer has a positive experience and that our store is well-organized and visually appealing.

Key Responsibilities

• Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner

• Lead and motivate a team of associates to achieve sales and customer satisfaction goals

• Ensure that the sales floor is well-organized and visually appealing, with merchandise displayed in an attractive and easy-to-shop manner

• Process transactions accurately and efficiently, handling cash, credit, and other forms of payment

• Maintain a clean and safe shopping environment, adhering to company policies and procedures

Requirements

• 6 months retail experience, including operating front-end equipment and providing customer service

• Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends

• Strong communication and leadership skills, with the ability to motivate and inspire a team of associates

• Basic math skills and accuracy with handling cash and operating a cash register

What We Offer

• Competitive pay and performance-based bonus awards

• Opportunities for career advancement and professional growth

• A fun and dynamic work environment with a team of dedicated and passionate associates

• A range of benefits, including health insurance, 401(k), and paid time off


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