Member Service Team Lead
4 weeks ago
Job Summary
As a Member Service Team Lead at Walmart, you will be responsible for providing exceptional customer service and leading a team of associates to achieve sales and customer satisfaction goals. You will be the face of the store, ensuring that every customer has a positive experience and that our store is well-organized and visually appealing.
Key Responsibilities
• Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Lead and motivate a team of associates to achieve sales and customer satisfaction goals
• Ensure that the sales floor is well-organized and visually appealing, with merchandise displayed in an attractive and easy-to-shop manner
• Process transactions accurately and efficiently, handling cash, credit, and other forms of payment
• Maintain a clean and safe shopping environment, adhering to company policies and procedures
Requirements
• 6 months retail experience, including operating front-end equipment and providing customer service
• Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
• Strong communication and leadership skills, with the ability to motivate and inspire a team of associates
• Basic math skills and accuracy with handling cash and operating a cash register
What We Offer
• Competitive pay and performance-based bonus awards
• Opportunities for career advancement and professional growth
• A fun and dynamic work environment with a team of dedicated and passionate associates
• A range of benefits, including health insurance, 401(k), and paid time off
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