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Senior Clinical Program Manager

2 months ago

Oakland, California, United States Altais Health Solutions Full time
Job OverviewCompany Overview

At Altais Health Solutions, we are on a mission to transform healthcare experiences and enhance the quality of care for physicians, patients, and the clinical community. Our innovative approach aims to alleviate the burden of administrative tasks on healthcare providers, addressing the critical issue of physician burnout and improving overall healthcare quality.

Team Dynamics

Join a dynamic and high-performing Clinical Quality team within one of California's most esteemed medical groups. With over 4,000 physicians serving more than 500,000 patients across various locations, we are dedicated to fostering a mission-driven environment that supports skilled and passionate clinicians.

Role Responsibilities

The Clinical Program Manager II plays a pivotal role in spearheading multi-departmental initiatives aimed at quality enhancement. This position involves:

  • Strategic Improvement Initiatives: Collaborating with team members to design and implement targeted improvement strategies based on performance metrics and industry benchmarks to elevate key quality measures.
  • Research and Best Practices: Investigating evidence-based practices and integrating findings into quality improvement efforts to align with industry standards.
  • Ongoing Evaluation: Conducting continuous assessments of improvement initiatives, providing actionable insights to management for process optimization.
  • Methodology Implementation: Applying performance improvement methodologies to support internal quality initiatives, ensuring timely and effective outcomes.
  • Quality Program Documentation: Assisting in the creation and maintenance of quality improvement program documentation, ensuring accuracy and relevance.
  • Training and Capacity Building: Facilitating the development and delivery of comprehensive training programs for quality improvement teams and stakeholders.
  • Support for Quality Teams: Actively engaging with quality improvement teams and initiatives to ensure alignment with organizational objectives.
  • Technological Integration: Identifying opportunities to leverage technology for enhancing quality improvement initiatives.
  • Data Analysis and Reporting: Translating complex data into actionable insights and preparing detailed reports for management review.
  • Program Monitoring: Overseeing programs from inception to delivery, ensuring continuous improvement and adherence to project standards.
  • Stakeholder Engagement: Serving as a subject matter expert, providing updates to stakeholders on program progress and outcomes.
  • Operational Excellence: Managing moderately complex projects and contributing to the continuous enhancement of programs and processes.
  • Committee Leadership: Leading and participating in cross-functional committees to support quality improvement initiatives.
  • Audit and Compliance: Engaging in audits and assisting in the development of corrective actions to meet compliance standards.

Qualifications and Skills

  • Bachelor's degree or equivalent experience; advanced degree preferred.
  • Minimum of 5 years of relevant experience in managed care quality improvement or clinical program management.
  • Familiarity with HEDIS, CAHPS, CMS Medicare Star Ratings, and quality improvement standards.
  • Experience in population health management or quality improvement within a healthcare setting is preferred.
  • Strong analytical, communication, and problem-solving skills.
  • Ability to translate data into actionable insights and collaborate effectively with diverse teams.
  • Project management expertise and proficiency in time management.
  • Commitment to continuous improvement and adaptability in a dynamic environment.

Values Alignment

At Altais, we value passion, accountability, compassion, collaboration, and trust. We seek individuals who are committed to improving healthcare experiences and who thrive in a team-oriented environment.