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Customer Service Representative

2 months ago

Salem, Massachusetts, United States Bunzl Distribution USA Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Bunzl Distribution USA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.

Key Responsibilities

  • Answer customer inquiries and resolve issues in a professional and timely manner
  • Enter and process customer orders
  • Investigate customer complaints and find resolutions
  • Maintain relationships with internal and external customers
  • Collaborate with other departments to address customer needs

Requirements

  • High school graduate or equivalent with a minimum of 2+ years of customer service experience
  • AS400 experience is a plus
  • Excellent verbal and written communication skills
  • Problem-solving skills with the ability to multi-task
  • Detail-oriented customer service skills

About Bunzl Distribution USA

Bunzl Distribution USA is a leading supplier of cleaning and hygiene products, food processing supplies, and other essential items. We are committed to providing exceptional service to our customers and employees. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.