Hospitality Services Attendant
2 days ago
Job Overview
We are seeking a skilled Hotel Cleaning Associate to join our team at Hampton Inn & Suites Holly Springs NC. As a key member of our hospitality services team, you will be responsible for maintaining the highest standards of cleanliness and organization in our guestrooms and public areas.
Key Responsibilities
- Salary: Approximately $42,000 per year, based on local market rates.
- Cleaning Standards: Ensure all cleanliness and time requirements are met for cleaning guestrooms, lobby, breakfast area, pool, fitness center, stairways, hallways, elevators, and patio.
- Room Preparation: Clean, dust, and remove waste in all areas of guestrooms and bathrooms, including replacing linens as necessary and making beds according to standards.
- Supply Restocking: Replaces or provides required supplies in guestrooms and public areas.
- Cart Maintenance: Maintain an organized cart and stock it with linens and supplies in accordance with standards.
- Guest Service: Provide exceptional guest service, responding promptly to guests' inquiries and concerns.
- Status Updates: Report room status and maintenance problems promptly.
- Maintenance Duties: Perform basic maintenance skills, including plunging toilets, changing light bulbs, and unclogging drains.
- Chemical Use: Handle chemicals and cleaning supplies with care and in accordance with standards.
- Equipment Operation: Operate commercial laundry and cleaning equipment.
- Additional Tasks: Perform all tasks related to laundry and linen care and maintain appropriately stocked linen and storage rooms.
- Leadership Assignments: Perform additional responsibilities as assigned by leadership.
Requirements
- Interpersonal Skills: Strong interpersonal and communication skills, with the ability to work effectively with colleagues and guests.
- Attention to Detail: Strong organizational skills and attention to detail, with the ability to handle stressful situations professionally.
- Criminal Background Check: If offered a position, the candidate must complete a criminal background check, with employment contingent upon satisfactory results.
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