Order Management BSA Position

2 days ago


Seattle, Washington, United States Stefanini Group Full time
About the Role

We're seeking an experienced Salesforce Business Systems Analyst to join our team in Seattle. As a key member of our team, you'll be responsible for providing implementation and support for the Salesforce Order Management System, collaborating with stakeholders to ensure successful project execution, and optimizing business processes.

In this role, you'll gather requirements, map processes, and develop functional specifications related to Salesforce Order Management and Salesforce Commerce Cloud implementations. You'll also design functional solutions, conduct functional testing, and perform integration testing for the Salesforce Order Management module.

You'll work closely with our team to manage and configure product catalogs, accounts, customer setups, pricing, and transaction flows for order acknowledgments, order processing, and checkout within Salesforce OMS. Additionally, you'll understand and implement payment integrations with third-party payment processors within the Salesforce Order Management System.

The ideal candidate will have a strong background in Salesforce Order Management and related eCommerce processes, particularly in a B2C environment. They'll be proficient in Agile methodologies, including user story creation in JIRA and participation in sprint activities. Excellent communication and presentation skills are essential for this role.

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