Sales Associate

1 month ago


Plano, Texas, United States Carter'sOshKosh Full time
Customer Experience Expert

As a Sales Associate at Carters/OshKosh, you will be the first point of contact for growing families, providing a warm and welcoming experience. You will introduce customers to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey.

What we love about Carters/OshKosh:

We are the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip Hop, and Little Planet brands. We are the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality products and lasting careers for our team.

Benefits we love:

  • Schedules that fit your life, allowing you to balance work and personal activities
  • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more
  • Advance You Program, helping you earn a GED or a bachelor's degree tuition-free or learn English as a second language
  • The opportunity to learn and build skills and grow as an individual, with professional and personal development to help shape your career
  • Development programs to help you grow in your current role and beyond

What You'll Do:

  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we love in a candidate:

  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once

What you can do:

  • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
  • Stand or walk for extended periods of time; climb up and down a ladder
  • Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran)


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