Sales Associate

2 weeks ago

Plano, Texas, United States Knitwell Group Full time
About Us

At the Knitwell Group, we're committed to empowering women to feel confident and motivated in their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere - from the office to special occasions and everywhere in between.

Position Overview:

As a Sales Associate, you'll drive revenue by providing clients with exceptional services through relationship building, sharing style and product information, and presenting a clean and safe well-maintained store environment. You'll consistently achieve individual goals that support store goals.

Key Responsibilities:


  • Embody our values and set an example through your behaviors
  • Responsible for compliance with all Knitwell Group practices and procedures
  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads


Revenue Generation:


  • Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals


Client Experience:


  • Provides excellent client service by anticipating client needs, exceeding expectations, and adhering to Knitwell Group service experience standards
  • Acknowledges, interacts, and builds relationships with clients, creates client loyalty, and has the ability to multi-task while servicing internal and external clients
  • Addresses client concerns, coming to resolution when possible, and involving management where appropriate
  • Portrays a gracious, friendly, energetic, and engaging manner and is at all times respectful and professional
  • Takes ownership, solicits and incorporates feedback for professional growth and development - Consistently receives positive, unsolicited client feedback
  • Communicates effectively with store management, store team, and external clients in person, through written correspondence, and over the phone
  • Builds collaborative and productive relationships by sharing ideas, treating others fairly, with respect, and values differences
  • Embraces our values and behaviors and inspires team by leading by example through their words and actions - Supports an environment of learning and trust by acting as a positive role model
  • Is responsible for compliance with all Company policies, practices, and procedures and all federal, state, and local laws


Operations:


  • Completes opening/closing procedures and tasks as directed by Leadership Team with a client focus (e.g., replenishing merchandise, recovering the store and styling rooms, processing shipment including but not limited to: unpacking, hanging, steaming, cleaning including but not limited to: dusting, vacuuming, and removing trash, executing merchandising moves, marketing updates, and completing price changes)
  • Meets merchandise processing standards and maintains an organized and accessible work area
  • Adheres to Loss Prevention practices and is aware of and reports potential incidents to ensure shortage control and to protect company assets
  • Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
  • Participates and assists in the preparation for the store's inventory
  • Reports to work as scheduled; records time worked accurately by using Knitwell Group's Time and Attendance system; remains flexible to the needs of the business
  • Follows all Knitwell Group operational guidelines, processes, and procedures
  • Reviews Bulletin Boards daily


Technical Expertise:


  • Demonstrates a desire and ability to be learner responsible and navigates the Knitwell Group computer learning systems
  • Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
  • Is proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and processes transactions accurately
  • Operates phone, answering calls with an appropriate greeting, transferring, and placing calls on hold
  • Operates and understands the functions of the PDT


Product/Brand Management:


  • Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of Knitwell Group, current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
  • Lives the Knitwell Group Purpose, Values & Behaviors, Practices in all interactions
  • Participates in and attends Store Meetings
  • Proactively uses associate education tools to build product and styling knowledge with his/her peers
  • Embraces fashion, understands current market trends, and is able to articulate them using Knitwell Group interpretations in every client interaction. Represents the brand by adhering to Knitwell Group's dress code guidelines
  • Packages and wraps client purchases according to Knitwell Group standards


Position Requirements:


  • Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with Knitwell Group's guidelines
  • Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
  • Accuracy: Ability to handle cash and provide change without error
  • Schedule: Remains flexible in scheduling that meets the needs of the business
  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room


Educational Requirements and Experience:


  • Minimum Requirements: High School Diploma or GED
  • Minimum one year sales associate or relevant experience in the services industry with proven results

  • Sales Associate

    1 month ago

    Plano, Texas, United States Madewell Full time

    Madewell Sales Associate OpportunityAs a Sales Associate at Madewell, you will play a key role in driving sales and delivering exceptional customer service. Your primary responsibilities will include:Exceeding sales and service expectations by providing a personalized shopping experience for every customer.Developing a deep understanding of Madewell's...

  • Sales Associate

    4 weeks ago

    Plano, Texas, United States Chico's Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will be responsible for promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations. Your primary goal will be to ensure a great...

  • Sales Associate III

    4 weeks ago

    Plano, Texas, United States Coach Full time

    Coach Sales AssociateWe are seeking a skilled Sales Associate to join our team at Coach. As a Sales Associate, you will be responsible for meeting customer needs through solution-oriented and forward-thinking approaches.Key Responsibilities:Discuss product features and build sales by suggesting appropriate add-on items.Complete daily operational tasks,...

  • Sales Associate Representative

    1 month ago

    Plano, Texas, United States Jared Full time

    Unlock Your Potential as a Sales Associate at JaredWe're seeking a talented Sales Associate to join our team at Jared. As a Sales Associate, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Engage customers in conversation to understand their needs and preferencesPresent merchandise and...

  • Sales Associate

    3 weeks ago

    Plano, Texas, United States 7-Eleven Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at 7-Eleven. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and operating the register with accuracy and efficiency.Key ResponsibilitiesProvide prompt and courteous...

  • Retail Sales Associate

    1 month ago

    Plano, Texas, United States Bonobos Full time

    About BonobosWe are a pioneering menswear brand known for our exceptional fit and personalized retail experience. Our mission is to make fits and connections that inspire people to be themselves.Job Title: Retail Sales AssociateWe are seeking a highly motivated and customer-obsessed individual to join our team as a Retail Sales Associate. As a Guide, you...

  • Sales Associate

    1 month ago

    Plano, Texas, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a Sales Associate to join our team at Walmart. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and meeting sales goals.Key ResponsibilitiesProvide exceptional customer service by greeting customers, answering questions, and resolving issues...

  • Sales Associate Representative

    2 weeks ago

    Plano, Texas, United States 7-Eleven Full time

    Job SummaryWe are seeking a skilled Sales Associate to provide exceptional customer service and sales support in our 7-Eleven convenience stores. As a Sales Associate, you will be responsible for maintaining a clean and customer-friendly environment, stocking and merchandising products, operating the register, and performing various tasks as assigned by the...

  • Retail Sales Associate

    4 weeks ago

    Plano, Texas, United States Old Navy Full time

    Job Title: Retail Sales AssociateAt Old Navy, we're looking for a skilled Retail Sales Associate to join our team. As a key member of our sales floor, you'll be responsible for creating memorable shopping experiences for our customers.Key Responsibilities:Drive sales and delight customers by expressing your passion for apparel and fashion trends.Create a...

  • Sales Associate

    4 weeks ago

    Plano, Texas, United States Velvet Box Full time

    About Velvet BoxWe're a passionate team dedicated to helping people feel better about themselves. Our stores are a safe and inviting space where guests can learn and grow. If you're a compassionate educator and product expert, we'd love to meet you.As a Sales Associate, you'll be a key part of our team, working closely with customers to understand their...

  • Retail Sales Associate

    4 weeks ago

    Plano, Texas, United States Old Navy Full time

    Old Navy Sales Associate Job DescriptionAs a Sales Associate at Old Navy, you will be responsible for creating memorable shopping experiences for customers. Your passion for apparel and fashion trends will enable you to thrive, drive sales, and delight customers as you execute company processes and procedures.Key Responsibilities:Express your passion for...

  • Retail Sales Associate

    1 month ago

    Plano, Texas, United States Dillard's Full time

    Dillard's Job SummaryWe are seeking a highly motivated and enthusiastic Retail Sales Associate to join our team at Dillard's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building relationships with guests, and driving sales through effective merchandise presentation and sales techniques.Key...

  • Sales Associate

    3 weeks ago

    Plano, Texas, United States Levi Strauss & Co. Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Sales Stylist to join our team at Levi Strauss & Co. in Plano, TX. As a Sales Stylist, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key Responsibilities: Provide exceptional customer service to...

  • Sales Associate III

    4 weeks ago

    Plano, Texas, United States Tapestry Full time

    Job Summary: We are seeking a highly motivated and results-driven Sales Associate III to join our team at Tapestry, Inc. As a Sales Associate III, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge. Key Responsibilities: Provide exceptional customer service, ensuring a...

  • Sales Associate III

    4 weeks ago

    Plano, Texas, United States Tapestry Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate III to join our team at Coach. As a Sales Associate III, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive and...

  • Retail Sales Associate

    3 weeks ago

    Plano, Texas, United States Big Lots Full time

    Key Responsibilities:As a Store Associate at Big Lots, you will be responsible for maintaining the highest level of customer service by greeting and assisting customers as needed. Additionally, you will be expected to operate point-of-sale systems efficiently and accurately, drive customer loyalty program participation, and perform daily front-end...

  • Sales Associate III

    4 weeks ago

    Plano, Texas, United States Tapestry Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry, Inc. As a Sales Associate III, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge. Key Responsibilities:Provide exceptional customer service, ensuring a...

  • Retail Sales Associate

    4 weeks ago

    Plano, Texas, United States Tailored Brands Inc Full time

    Join the K&G Fashion Superstore team as a Retail Sales Associate and be part of a dynamic and inclusive culture. As a Retail Sales Associate, you will be responsible for delivering exceptional customer experiences, providing personalized service, and driving sales growth. Key Responsibilities: • Provide world-class customer service, ensuring customer...

  • Retail Sales Associate

    4 weeks ago

    Plano, Texas, United States Salon Service Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Salon Service Group. As a Retail Sales Associate, you will be responsible for delivering exceptional customer experiences through focus on partnership, working directly with the Store Manager, Distributor Sales Consultants, and other team members...

  • Retail Sales Associate

    4 weeks ago

    Plano, Texas, United States CVS Health Full time

    CVS Health Store Associate Job DescriptionAs a Store Associate at CVS Health, you will play a key role in delivering exceptional customer service and supporting the sales floor team. Your responsibilities will include:Key Responsibilities:Providing customer service by anticipating customer needs and resolving potential service issuesPerforming cashier...