Retail Store Associate

2 weeks ago


Louisville, Kentucky, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Store Associate. As a key member of our store team, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Provide excellent customer service by determining customer needs and presenting appropriate products and services.
  • Build trust relationships with wholesale and retail customers to drive sales growth.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Meet sales goals on a monthly, quarterly, and yearly basis.
  • Maintain precise work order files and formulas.
  • Pull products from the sales floor or warehouse as needed.
  • Tint and mix products to customer specifications.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load/unload delivery trucks.
  • Assist in making deliveries as needed.
  • Maintain in-stock and presentable condition assigned areas.
  • Remain knowledgeable on products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.
Requirements
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications
  • Have a valid, unrestricted Driver's License.
  • Have at least a High School diploma or GED.
  • Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Have previous work experience selling paint and paint-related products.
  • Have previous work experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.


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