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Director of Quality Assurance and Compliance
2 months ago
MyPath is seeking a highly skilled and experienced Director of Quality Assurance and Compliance to join our team. As a key member of our leadership team, you will be responsible for developing, implementing, and evaluating quality assurance efforts to ensure compliance with regulatory requirements and accreditation standards.
Key Responsibilities- Develop and implement proactive quality assurance and regulatory compliance practices to ensure compliance with licensing, clinical, and contract requirements.
- Analyze trends, develop correction plans, and oversee the implementation of process changes to improve quality and compliance.
- Develop evaluation methods to assess program strength and identify areas for improvement, and prepare recommendations for review.
- Facilitate projects directed at process improvement, manage completion and implementation of projects and initiatives, and monitor for ongoing compliance with quality assurance programs.
- Participate in internal explorations, including root cause analysis of allegations of misconduct, employee injuries, and medication errors, and review and analyze exploration data for trends and make recommendations for improvement.
- Oversee the licensing process for all residential program areas and be versed in regulatory regulations, acting as a liaison for licensing visits, including on-site visits and audits, and submitting reports to licensing and regulatory agencies as required.
- Serve as project lead and facilitator for T.C. Harris accreditation process.
- Establish processes for gathering and evaluating outcome data to measure the success of interventions, program design changes, and staff education, and evaluate the effectiveness of actions and support.
- Communicate effectively with internal and external customers, maintaining professional conduct and confidentiality, and comply with and positively reinforce expectations outlined in Company Handbook, policies, and procedures.
- Master's Degree in a human service area of study required.
- A minimum of 5 years' experience supporting individuals diagnosed with emotional, mental health, neurological, and/or developmental disabilities in a residential environment required.
- 3-5 years of supervisory experience preferred.
- Working knowledge of procedures and practices governing RTC programs and accreditation standards.
- Exceptional analytical skills, communication skills, ability to work with a wide array of employees, and ability to effectively solve problems required.