Customer Experience Representative

3 days ago


Franklin, Tennessee, United States The Children's Place Full time
Customer Experience Representative Job Opening

We are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at The Children's Place in Franklin, Tennessee. As a Customer Experience Representative, you will play a vital role in creating an exceptional customer experience by providing excellent customer service, maintaining a thorough knowledge of our merchandise, and contributing to store sales growth.

Your primary responsibilities will include:

  • Providing excellent customer service by greeting customers, responding to their needs, and offering solutions to their problems.
  • Maintaining a thorough knowledge of our merchandise, including its features, quality, and current promotions.
  • Effectively communicating with customers to understand their needs and preferences.
  • Assisting customers with transactions, processing returns, and handling exchanges.

In addition to your excellent communication and interpersonal skills, you will also be responsible for maintaining a positive team dynamic, adhering to company policies, and contributing to store sales growth.

The estimated salary for this position is $14.00-$17.00 per hour, depending on experience. Benefits include competitive pay, opportunities for advancement, and a fun and supportive work environment.

Required qualifications include:

  • A high school diploma or equivalent.
  • Previous retail experience preferred.
  • Ability to work a flexible schedule, including weekends, evenings, and overnights.

If you are a motivated and customer-focused individual who enjoys working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.



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