Emergency Communications Specialist

2 weeks ago


Plano, Texas, United States North Texas Tollway Authority Full time

About the Role:

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The North Texas Tollway Authority is seeking a skilled Emergency Communications Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the safety and security of our customers and employees.

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Key Responsibilities:

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You will be responsible for receiving and processing 9-1-1 emergency phone calls, as well as non-emergency calls. You will also input and access sensitive information using automated law enforcement systems, coordinate incident response, and type letters, forms, and reports on computer keyboards.

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Requirements:

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To be successful in this role, you will need a high school diploma (or equivalent), proof of US citizenship, and the ability to obtain and maintain TCIC/NCIC and NLETS/TLETS certification. You must also pass a job-related medical examination, including a drug screen and psychological exam, and have vision correctable to 20/40 and normal color vision and hearing registered at 500-4000 Hertz set at 20db.

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Estimated Salary: $45,000 - $60,000 per year

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About Our Company:

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The North Texas Tollway Authority is a leading provider of toll road services in the United States. We are dedicated to providing safe and reliable transportation solutions to our customers, and we are committed to excellence in all that we do.

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Working Conditions:

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This position requires working in shifts, including days, nights, weekends, and holidays. You must be able to work independently and as part of a team, and be able to handle multiple tasks and responsibilities simultaneously.



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