Merchandise Associate

3 weeks ago


SaintMaudez, Bretagne, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and customer-focused Merchandise Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Service: Role model established customer experience practices with internal and external customers, embodying customer experience principles and philosophy.
  • Store Culture: Support and embody a positive store culture through honesty, integrity, and respect.
  • Merchandise and Sales: Accurately ring customer purchases/returns and count change back to customer according to established operating procedures, promote credit and loyalty programs, and maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Store Recovery: Initiate and participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store.
  • Teamwork and Communication: Provide and accept recognition and constructive feedback, adhere to all labor laws, policies, and procedures, support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.
Requirements
  • Customer Service Skills: Possess excellent customer service skills and able to work a flexible schedule to support business needs.
  • Communication and Organization: Possess strong communication and organizational skills with attention to detail, capable of multi-tasking, and able to respond appropriately to changes in direction or unexpected situations.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
  • Teamwork: Works effectively with peers and supervisors.
Benefits

As a valued member of our team, you will be eligible for a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.


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