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Product Management Contract Associate

2 months ago

West Bloomfield Township, Michigan, United States Hire Talent Full time
Job Summary

The Contract Associate plays a crucial role in supporting the day-to-day operations of our direct replenishment product. This position is responsible for ensuring business requirements are properly followed and that all decisions and setup are properly documented for future use.

Key Responsibilities
  • New Client Implementations (30%): Assist with implementing new direct replenishment clients, ensuring seamless integration and onboarding.
  • Operations and Invoicing Support (30%): Resolve operations and invoicing issues across multiple stakeholder groups, providing expert-level support to ensure timely resolution.
  • Operational Support (30%): Provide operational support for various direct replenishment models, ensuring compliance with business requirements and documentation.
  • Other Tasks (10%): Perform other tasks as assigned by management, contributing to the overall success of the team.
Requirements
  • Advanced Excel Proficiency: Possess advanced level Excel skills, with intermediate proficiency required.
  • Client-Facing Soft Skills: Demonstrate excellent client-facing skills, with the ability to communicate effectively with stakeholders.
  • Financial Acumen: Possess financial acumen and reporting experience, with the ability to interpret situations and determine the best approach.
  • Organizational Skills: Demonstrate high levels of organization, with the ability to meet timelines and adhere to sequential-based SOPs.