Customer Service and Sales Specialist

5 days ago


Lancaster, Pennsylvania, United States Spring Footwear Corp Full time

We are seeking a skilled Customer Service and Sales Specialist to join our team at Tanger Outlet-Lancaster, PA. As a key member of our sales team, you will be responsible for providing world-class customer service while driving sales results.

About Our Company

Spring Footwear Corp has been a leading provider of comfort and style solutions since 1991. Our mission is to develop successful partnerships by creating and delivering the best quality, value, product and service every day.

Job Summary

This role involves acting as the face of the brand in our retail store, providing world-class customer service, and driving sales results. You will maintain store organization, process outgoing e-commerce orders, and practice excellence in sales practices.

Responsibilities
  1. Provide exceptional customer experiences and drive sales results.
  2. Maintain store organization, cleanliness, and shop-ability.
  3. Process outgoing e-commerce orders with attention to detail.
  4. Upsell and provide add-on sales options to customers.
  5. Create a welcoming environment for teammates and guests.
Requirements and Compensation

The ideal candidate will possess excellent verbal communication skills, language ability outside English a preferred skill, and strong ability to multi-task and prioritize for the business needs. Essential physical responsibilities include long periods of walking, standing, crouching, lifting up to 40 pounds, and climbing ladders within the store environment. We offer competitive wages: $18-$22 per hour depending on experience, profit sharing program, and advancement opportunities.



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