Customer Service Representative

3 weeks ago


Sun City Center, Florida, United States Jenn Rossmiller- State Farm Agent Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Jenn Rossmiller-State Farm Agent. As a key member of our team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their insurance needs are met.

Key Responsibilities
  • Customer Service: You will interact with customers, provide information about insurance policies, and offer guidance on coverage options.
  • Policy Management: You will handle policy changes, updates, and claims processing accurately and efficiently.
  • Problem-Solving: You will analyze complex customer situations and provide creative solutions that meet their needs.
  • Collaboration: You will work closely with our team to share knowledge, learn from one another, and contribute to a positive and supportive work environment.
Requirements
  • Excellent Communication Skills: You will interact effectively with customers and colleagues through verbal and written communication.
  • Strong Customer Service Orientation: You will demonstrate a genuine desire to help others and provide exceptional service.
  • Ability to Multitask: You will prioritize tasks in a fast-paced environment and manage multiple responsibilities.
  • Detail-Oriented: You will maintain accurate records and ensure policy updates are completed efficiently.
  • Proficient Computer Skills: You will learn and navigate various software systems to perform job duties.
About State Farm

State Farm is a leading insurance and financial services company dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We foster a culture that values teamwork, integrity, and continuous growth, providing comprehensive training and opportunities for career advancement.

Benefits
  • Growth Potential: Opportunities for advancement within our office.
  • Paid Time Off: Vacation and personal/sick days.
  • Valuable Career-Building Experience: Develop your skills and expertise in a dynamic and supportive environment.


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