Sales and Customer Service Representative

4 weeks ago


Sun City Center, Florida, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and driving sales? We're seeking a talented Sales and Customer Service Associate to join our team at Massage Envy - Sun City Center

About the Role

As a Sales and Customer Service Associate, you will be the face of our brand, responsible for providing outstanding service to our clients and promoting our products and services. Your primary focus will be on building trust with our customers, communicating effectively, and driving sales through personalized interactions.

Key Responsibilities
  • Develop and maintain strong relationships with clients to drive sales and retention
  • Provide exceptional customer service through phone and in-person interactions
  • Communicate sales promotions and service options to clients to maximize their experience
  • Promote and educate clients on the benefits of massage therapy and skincare
  • Schedule and confirm appointments, balancing the daily appointment book
  • Promote products and services with clear and effective communication
What We Offer
  • Competitive base pay of $12 per hour, plus bonuses and commissions
  • Employee Assistance Program
  • In-depth product and service training
  • Employee discount on products and services
Requirements
  • Must be at least 18 years old
  • Have a high school diploma (or equivalent)
  • Available to work various shifts, including mornings, afternoons, and evenings
  • Must have weekend availability
  • Previous sales and customer service experience preferred
  • Multilingual skills a plus

We're committed to creating a positive and supportive work environment that fosters growth and development. If you're passionate about delivering exceptional customer experiences and driving sales, we'd love to hear from you



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