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Front Desk Manager

3 weeks ago

University, Florida, United States Children's Therapy Center Full time

Job Overview

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We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Children's Therapy Center in Tacoma, Washington. This is a full-time hybrid position requiring 3 in-person days per week, with opportunities for remote work.

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Key Responsibilities:

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  • Manage front office operations, including greeting visitors, answering phones, and sorting faxes\
  • Ensure accurate and confidential management of patient information\
  • Cancelling appointments and communicating with team members\
  • Scheduling interpreters and monitoring pending requests\
  • Fulfill records requests and send reports\
  • Request medical records from other providers\
  • Perform data entry and scanning tasks\
  • Cross-train with support staff and provide backup coverage as needed\
  • Collect co-pays and distribute mail\
  • Maintain lobby cleanliness and shared spaces\
  • Support building operations and safety\
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Requirements:

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  • \
  • Strong organizational and time management skills\
  • Ability to multitask and prioritize tasks effectively\
  • Excellent communication and interpersonal skills\
  • Collaborative team player with a positive attitude\
  • Proficient in Microsoft Office suite, including Word, Excel, and Outlook\
  • Able to speak multiple languages (a plus)\
  • Experience with Electronic Medical Records and HIPAA Laws\
  • Passionate about serving children and families\
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Compensation & Benefits

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We offer competitive pay, ranging from $20.05 to $29.04 per hour, depending on qualifications. Our comprehensive benefits package includes paid time off, medical, dental, vision, life insurance, and continuing education benefits.