Field Maintenance Specialist

1 week ago


Fitchburg, Massachusetts, United States cumberlandfarmsinc Full time
Job Summary

We are seeking a highly skilled Field Maintenance Technician to join our team at Cumberland Farms Inc. The successful candidate will be responsible for traveling to store locations to perform maintenance and service repairs on various types of commercial food service equipment.

Key Responsibilities
  • Repair and/or refurbish equipment such as frozen beverage, fountain soda, coffee brewers, gas dispensing equipment, refrigerated cases, and other food service equipment.
  • Perform preventative maintenance on equipment such as frozen beverage units, fountain soda, coffee brewers, high speed ovens, and other food service related equipment.
  • Manage parts inventory on their assigned service truck by conducting weekly cycle counts and periodic physical inventory.
  • Travel to multiple store locations during the entire shift and work independently the majority of the time.
  • Receive dispatches via email and phone, and work with dispatchers to ensure prioritization of work with the goal of maximizing equipment up-time.
  • Update job status and notes via online work order management system, and provide detailed resolution notes.
  • Maintain truck inventory accuracy by performing weekly cycle counts and annual inventory.
  • Ensure service vehicle is maintained, clean, and well stocked with service parts.
  • Perform other job-related duties as assigned by Department Manager.
Working Relationships

The Field Maintenance Technician will interact with various stakeholders, including Facilities Managers, dispatchers, and parts department, as well as Retail Store team members. They will also collaborate with technical peers, including HVAC Technicians, Fuel Maintenance Technicians, and General Maintenance Technicians.

Requirements
  • High school diploma or equivalent required.
  • Trade school and/or Associate's Degree preferred.
  • 0-2 years of related experience required.
  • 2+ years of experience repairing food service equipment preferred.
Physical Demands

The Field Maintenance Technician must be able to lift 80 pounds, grasp, grip, and manipulate objects, push, pull, bend, kneel, twist, climb, carry, sit, walk, stand, and lift above shoulder level on a regular basis.

Travel and Hours

This position requires travel to multiple store locations during the entire shift. The Field Maintenance Technician must be flexible and able to work overtime when needed.



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