Customer Service Representative

3 weeks ago


Bound Brook, New Jersey, United States Marisella Gallardo - State Farm Agent Full time
Job Description

Are you a customer-focused individual who enjoys working with the public? Do you have excellent communication skills and a passion for providing top-notch service? If so, we may have the perfect opportunity for you

Job Summary

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities
  • Provide prompt and accurate customer service via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Stay up-to-date on product knowledge and provide recommendations to customers
  • Meet or exceed sales and customer satisfaction targets
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply



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