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Mental Health Case Manager
2 months ago
Job Summary
The Case Manager - Mental Health serves as a key member of the Outagamie County team, providing critical support services to individuals diagnosed with severe and persistent mental illness. This role requires a strong understanding of mental health principles, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Provides protection and advocacy services, including oversight of Chapters 51, 54, and 55.
- Transports and escorts consumers to meetings, services, appointments, and other activities.
- Attends unit and other meetings as required.
- Maintains accurate records and prepares reports and documentation for court proceedings.
- Maintains clinical files or accurate records, as appropriate, and prepares reports as required for coordination of the case and by State and Medical Assistance guidelines.
- Responds to client needs in crisis situations during work and off hours; evaluates suicide, homicide, and other risks.
- Provides ongoing symptom assessment and monitors client's stability, mental status, and court-ordered treatment requirements at each client contact.
- Manages a caseload of individuals diagnosed with severe and persistent mental illness, with a focus on supportive therapy, symptom management, employment, housing, social and recreational activities, medical management, daily living skills, and community integration.
- Provides on-call services as assigned.
- Works in conjunction and coordinates services with an interdisciplinary team.
Requirements
- Bachelor's degree in behavioral science or a related field required.
- Two years of experience with the respective target group preferred.
Preferred Skills
- Ability to transport oneself from location to location in an efficient and expedient manner.
- Adhere to professional ethics and standards.
- Skill in organization, including paperwork, time management, and prioritization of crisis demands.
- Comprehend and interpret a variety of documents, including client charts, medical, accident, and other reports; psychological evaluations and other assessment reports, school records, professional literature, policy and procedure manuals, diagnostic manuals, etc.
- Prepare a variety of documents, including client records, referrals, court reports, intake and assessment records, case notes, individual treatment plans, letters, and other correspondence, etc.
- Work well in a team environment, displaying a supportive and positive attitude.
- Communicate effectively with clients and family members, community agencies and service providers, psychiatrists, physicians, and other medical professionals, attorneys, Human Services personnel, school personnel, and others verbally and in writing.
- Knowledge of disabilities and/or mental illness, dependent on assignment, the effects on individuals and families, and the resources available.
