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Field Service Technician I

2 months ago

Portland, Maine, United States Leidos Full time
{"Job Title": "Field Service Technician I", "Job Summary": "We are seeking a highly skilled Field Service Technician I to join our team at Leidos. As a Field Service Technician I, you will be responsible for providing technical support and repair services for complex equipment and systems. Your expertise will be essential in ensuring the smooth operation of our customers' systems, and you will play a critical role in maintaining our high standards of quality and customer satisfaction.", "Key Responsibilities": "

* Perform customer support activities involving the installation, modification, and repair of complex equipment and systems
* Conduct on-site installation and testing of equipment to ensure proper working order
* Isolate equipment start-up malfunctions and take corrective action
* Perform ad-hoc and predetermined work assignments with instructions
* Follow all established guidelines, procedures, and policies
* Work on assignments that are semi-routine in nature, where the ability to recognize deviation from accepted practice is required
* Manage resources, maintain schedules, and coordinate all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs); and
* Work in a customer environment with systems operated in a 24/7 environment, which require immediate response times (either while on-shift or after hours on-call) and driving long distances to sites

", "Requirements": "

* Related trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
* Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
* Minimum of 2 years' experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
* Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork
* Must be responsive to all customer issues at all times
* Must be willing & able to travel at short notice
* Must be able to pass an in-depth background check (TSA eQIP)

", "Preferred Qualifications": "

* Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once
* Excellent customer service skills and the ability to handle stressful situations
* Self-motivated, reliable, and accountable individual
* Must be able to lift/carry 50 lbs.
* Must be able to push/pull 200 lbs.
* Must be able to move/manipulate equipment weighing up to 1000 lbs. with the assistance of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation
* Job requires frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility
* Must be able to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment

", "Salary Range": "$65,000 to $70,000", "Pay Range": "$44, $81,075.00", "Original Language": "en-US"}