Customer Service Representative

7 days ago


Jacksonville, Florida, United States Primo Water Full time
About Primo Water

We are a leading provider of water and beverage solutions, committed to creating healthier lives, healthier communities, and a healthier planet. Our mission is to inspire healthier lives through Water Your Way.

Job Summary

We are seeking a highly motivated and customer-focused Route Sales Professional to join our team. As a key player in our success story, you will be responsible for delivering exceptional customer service, managing customer relationships, and driving sales growth.

Key Responsibilities
  • Sales and Customer Service: Develop and maintain strong relationships with existing customers, identify new sales opportunities, and provide exceptional customer service to drive sales growth and customer satisfaction.
  • Route Management: Efficiently manage customer base within established route, ensuring timely and accurate delivery of products and services.
  • Inventory Management: Manage inventory levels, balance daily route activities, and maintain accurate records of customer transactions.
  • Service Calls and Issue Resolution: Respond to customer service calls, resolve issues promptly, and provide solutions to help develop relationships with our customers.
  • Asset Protection: Protect company assets, including collection of equipment and customer payments, and maintain a safe and secure work environment.
Requirements
  • Age and License: Must be 21 years of age or older and possess a valid CDL Class B license.
  • Physical Demands: Ability to safely lift bottles and equipment weighing up to 60 lbs, climb stairs, and perform other physical demands of the job.
  • Travel: Some traveling required based on company needs.
  • Computer Skills: Basic computer/data entry skills and math abilities.
  • Customer Service Experience: Customer service and sales experience preferred.
What We Offer
  • Competitive Compensation: Starting rate is $23/hour (varies by location).
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, paid uniforms, employee discounts, tuition reimbursement, and stock options.
  • Opportunities for Growth: Opportunities for personal and professional growth, including training and development programs.


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